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Testimonials

Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.

An Arbitration Client

Please accept my deepest thanks also for your very thoughtful and thought provoking training. I have had many of our team share how valuable they felt that it was. You are very good at what you do and we are exceedingly fortunate to have you involved.

A Training Client

I found the assignments, class discussions, role playing, modeling the most valuable in this course. I appreciated the connection to current societal conflicts. I think the conflict analysis framework paper a valuable exercise. Deborah did a great job of taking over the class. Fabulous facilitator!

A Student

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