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After decades as a Conflict Manager, I now write about Conflict Management.

My articles help you become more Conflict Competent, so you can Do Conflict Better.

Ask me and I answer your conflict questions.

Occasionally, I speculate on conflict research and events.

My writing projects


The mediator was Deborah Sword. She conducted an exemplary mediation conducted with dignity and professionalism. This case was perhaps more difficult than most. At first, I did not have high hopes for resolving this file at the mediation stage. However, Ms. Sword brought the participants to a point where we reached common ground and we were able to settle it fairly.

A lawyer at mediation

Deborah is very inclusive and supportive in our learning and understanding how our thoughts and behaviors can be changed to help us have better outcomes in our conflicts.

A Mediation Client

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