Deborah Sword gave an incredible and very practical presentation on conflict transformation … Deborah’s presentation sparked the creativity of the group, and elicited a long list of responses regarding what we are capable of doing to turn around the actions and policies that are currently detrimental to our environment.

A Workshop Attendee

We really enjoyed your facilitation style and having you share a few of your stories as well…. Everyone felt comfortable enough to contribute and thought the day was well spent… You certainly gave everyone ample opportunity to ask for what they needed and wanted.

A Workshop Attendee

Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.

An Arbitration Client