The Cassandra File contains my opinions, where I take a stand without professional impartiality.
I named this category after a prophet who wasn’t believed, even though she was correct. In Greek myth, the god Apollo desired Cassandra. To woo her, Apollo gave her foresight into the future. Cassandra spurned him despite his great ‘gift’. In revenge for her refusal, Apollo cursed her that her prophecies, although always correct, would never be believed.
While I’m not correct like Cassandra, I enjoy using Conflict Analysis, my special interest, to speculate about how things are, how they got to be that way, and what should be done about them.
Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.
An Arbitration Client
Deborah, we can’t thank you enough for your patient, gentle and professional instruction and for sharing your incredible knowledge and insight on how to deal with conflict and have difficult conversations. We learned a great deal over the course of a few days and have already made changes in our office. Thank you so much.
Consultation Client
Deborah went above and beyond with our client. She provided a full day workshop (instead the half day we quoted) to the team to help the client fully understand the dynamics of their conflict. Deborah’s depth and breadth of knowledge on the topic visibly reassured our client on several occasions. As well her expertise gave them considerable ideas and suggestions for future work they could do for themselves.
Consultation Client
