Deborah is very inclusive and supportive in our learning and understanding how our thoughts and behaviors can be changed to help us have better outcomes in our conflicts.
A Mediation Client
In this category I answer the questions that clients and others have asked about what they can do, could have done, or might do differently or better in the future.
Conflict Managers speak of ‘hurting truces’, where the parties are so damaged that continuing the fight causes more pain than resolving their conflict would. We speak of ‘ripeness’ to resolve conflict because the cost of conflict is greater than the benefit of resolution.
Wouldn’t it be nice to manage conflict with less pain in the future? You can learn the lessons that conflict teaches you.
Whether to prevent a conflict, manage your current conflict, or be prepared for the next conflict that will happen. I’ve worked for decades to help people develop their conflict competence.
While conflict teaches valuable lessons, not every life lesson is learned only through an awful experience.
Ask me how. Here’s a sample of some of the questions I answer:
Deborah is very inclusive and supportive in our learning and understanding how our thoughts and behaviors can be changed to help us have better outcomes in our conflicts.
A Mediation Client
Deborah Sword is an accomplished and insightful facilitator. Her knowledge and grasp of the subject matter are strengths she brings to the classroom and to the forums. Learners are intrigued by her skillful presentation of complex material. Through discussion questions and discussions, Deborah invited learners to think beyond the boundaries – she promoted critical thinking skills and challenged learners to present material that reflected good writing and thinking skills. The learners responded to her high expectations.
Teaching, University Mentor
I did find the technology hard in the beginning, but after a while I worked it out. Because of the group and the online teacher I kept trying because I found it so interesting. This was top quality, the best online learning experience I have seen. My wife is taking two online courses from a university and she was very jealous of my experience. It is clear that Deborah was well trained and supported us throughout the process.
Teaching, Online Course