Would you like to be more Conflict Competent?
Conflict Competence is the ability and attitude to use the knowledge and skills you already have, even in stressful conflict situations. The conflict exists. You feel the stress. But, with conflict competence, you still think clearly, handle stress better, and manage the conflict.
Conflict Competence means Doing Conflict Better
Since everyone experiences conflict sometime, preparation for conflict reduces the toxic effects because you handle the situation. Conflict competence is a life skill I use in the service of my clients and volunteer organizations, and when life tests me.
Through competently handled conflicts we learn, grow and develop, which are often unexpected but positive outcomes of the conflict experience.
In this category are blog articles for your conflict competencies
There’s more in Books/Resources links in the main menu. Click to read my answers to questions asked to The Conflict Doctor. Click to use the contact page to ask your specific questions.
Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.
An Arbitration Client
The mediator was Deborah Sword. She conducted an exemplary mediation conducted with dignity and professionalism. This case was perhaps more difficult than most. At first, I did not have high hopes for resolving this file at the mediation stage. However, Ms. Sword brought the participants to a point where we reached common ground and we were able to settle it fairly.
A lawyer at mediation
