In this category, I give tips and strategies to develop your conflict competencies.
Conflict Competence is the ability and attitude to use the knowledge and skills you already have, even in stressful conflict situations.
When you are conflict competent, a conflict may still arise. You’ll handle the stress better, have more control over your reactions in volatile situations, and reduce conflict’s negative effects.
Conflict competence is a life skill I use in the service of my clients and volunteer organizations, and when life tests me.
Through competently managed conflicts we learn, grow and develop, which are often unexpected but positive outcomes of a conflict experience.
There’s more in Books/Resources links in the main menu.
Click to read my answers to questions asked to The Conflict Doctor.
Click to use the contact page to ask your specific questions.
Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.
An Arbitration Client
Deborah is very inclusive and supportive in our learning and understanding how our thoughts and behaviors can be changed to help us have better outcomes in our conflicts.
A Mediation Client
Deborah Sword 