Would you like to be more Conflict Competent?
Conflict Competence is the ability and attitude to use the knowledge and skills you already have, even in stressful conflict situations. The conflict exists. You feel the stress. But, with conflict competence, you still think clearly, handle stress better, and manage the conflict.
Conflict Competence means Doing Conflict Better
Since everyone experiences conflict sometime, preparation for conflict reduces the toxic effects because you handle the situation. Conflict competence is a life skill I use in the service of my clients and volunteer organizations, and when life tests me.
Through competently handled conflicts we learn, grow and develop, which are often unexpected but positive outcomes of the conflict experience.
In this category are blog articles for your conflict competencies
There’s more in Books/Resources links in the main menu. Click to read my answers to questions asked to The Conflict Doctor. Click to use the contact page to ask your specific questions.
Dr. Sword is highly regarded for her preparation skills, ability to identify relevant criteria for decision-making, and hearing skills as a panel member. Her contribution to panel decision making is noted and she embodies other relevant attributes, including knowledge, judgment, consistency, and objectivity.
An Arbitration Client
Deborah, we can’t thank you enough for your patient, gentle and professional instruction and for sharing your incredible knowledge and insight on how to deal with conflict and have difficult conversations. We learned a great deal over the course of a few days and have already made changes in our office. Thank you so much.
Consultation Client
Deborah went above and beyond with our client. She provided a full day workshop (instead the half day we quoted) to the team to help the client fully understand the dynamics of their conflict. Deborah’s depth and breadth of knowledge on the topic visibly reassured our client on several occasions. As well her expertise gave them considerable ideas and suggestions for future work they could do for themselves.
Consultation Client
