Deborah, we can’t thank you enough for your patient, gentle and professional  instruction and for sharing your incredible  knowledge and insight on how to deal with conflict and have difficult conversations.   We learned a great deal over the course of a few days and have already made changes in our office. Thank you so much.

Consultation Client

Deborah went above and beyond with our client. She provided a full day workshop (instead the half day we quoted) to the team to help the client fully understand the dynamics of their conflict. Deborah’s depth and breadth of knowledge on the topic visibly reassured our client on several occasions. As well her expertise gave them considerable ideas and suggestions for future work they could do for themselves.

Consultation Client

Deborah Sword is an accomplished and insightful facilitator. Her knowledge and grasp of the subject matter are strengths she brings to the classroom and to the forums. Learners are intrigued by her skillful presentation of complex material. Through discussion questions and discussions, Deborah invited learners to think beyond the boundaries – she promoted critical thinking skills and challenged learners to present material that reflected good writing and thinking skills. The learners responded to her high expectations.

Teaching, University Mentor

I did find the technology hard in the beginning, but after a while I worked it out. Because of the group and the online teacher I kept trying because I found it so interesting. This was top quality, the best online learning experience I have seen. My wife is taking two online courses from a university and she was very jealous of my experience. It is clear that Deborah was well trained and supported us throughout the process.

Teaching, Online Course