Deborah, we can’t thank you enough for your patient, gentle and professional instruction and for sharing your incredible knowledge and insight on how to deal with conflict and have difficult conversations. We learned a great deal over the course of a few days and have already made changes in our office. Thank you so much.
Deborah went above and beyond with our client. She provided a full day workshop (instead the half day we quoted) to the team to help the client fully understand the dynamics of their conflict. Deborah’s depth and breadth of knowledge on the topic visibly reassured our client on several occasions. As well her expertise gave them considerable ideas and suggestions for future work they could do for themselves.