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Tag: work conflict

Conflict management helps reduce stress

Question posed: A co-worker and I have jobs that rely on each other for success, yet we can’t seem to work together. We either trip over each other doing the same task, or think the other person is doing it and it falls undone between us. What needs to change? Answer: Let’s say you divvy up the tasks exactly fairly and make a detailed list of who does what and when. If the issue is “we can’t seem to work together” then a list, however detailed, won’t solve the problem. Here are some… Read more Conflict management helps reduce stress

Apologies have a role in conflict management

Question posed: is it seemly for a manager to apologize to someone he supervises? Answer: It happens, as an intervention proceeds, that parties in conflict learn more about the other parties’ perspectives. Often, the result is that someone wants to apologize for behaviour that seemed reasonable at the time. Learning from the discussion in the mediation what the impact of that behaviour was on the other people, can put that behaviour into a whole new light. Has that happened in this case?