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Tag: relationships

Conflict management helps reduce stress

Question posed: A co-worker and I have jobs that rely on each other for success, yet we can’t seem to work together. We either trip over each other doing the same task, or think the other person is doing it and it falls undone between us. What needs to change? Answer: Let’s say you divvy up the tasks exactly fairly and make a detailed list of who does what and when. If the issue is “we can’t seem to work together” then a list, however detailed, won’t solve the problem. Here are some… Read more Conflict management helps reduce stress

The power of apology in conflict

This week I witnessed the importance of sincerely offering and graciously accepting an apology. Granted, during times of high emotions, it isn’t always easy to do either. In these two cases, how an apology was offered (or not) and accepted (or not) had the power to change the outcome of the two relationships:

Blind Spot analysis

Question posed: This question during a talk I gave. One man in the audience said a lot of getting along was being friendly and polite. Thus, he usually greeted everyone, even strangers in cities he visited, and they almost always returned his greeting. This, he said, proved that everyone can contribute to better relationships. Then, the man posed this question to me: when I travel, do I greet people, such as those standing waiting for the elevator with me. Answer: I replied that I also greet strangers but might not in the scenario… Read more Blind Spot analysis