Enter 2018, fireworks on a revving motor Anyone else feeling inundated with endless stories of unsavoury behaviour? January enflames as if Santa delivered lumps of coal named rocket, collusion, accusation,… Read more Three hopeful truths for 2018 →
Words are words, right? Wouldn’t you assume that using words was a skill transferable from one career to another? With words, I manage conflict and write. Yet, switching from Conflict Manager to writer… Read more Updating a useful metaphor →
Question posed: is it seemly for a manager to apologize to someone he supervises? Although I was in the wrong, I’m concerned about losing face, or diminishing my authority in… Read more Role of power in apologies →
Question posed: You seem to love being a Conflict Manager and I think I would too. Any suggestions for getting into the field? Answer: Yes, I’ve been a full-time conflict… Read more 10 TIPS to becoming a Conflict Manager →
Seventeen years ago, I wrote a novel about a Conflict Manager. For the past sixteen years, I’ve been editing it. My interest is in Conflict Managers’ thought processes as we… Read more Does conflict competence make a good story? →
If I listen to the voices that tell me I can’t, or it’ll never happen, I ensure that I don’t and it won’t. If I try anyway, there’s at least… Read more Will practice make up for lack of talent? →
Deborah Sword 