Does conflict competence make a good story?

Seventeen years ago, I wrote a novel about a Conflict Manager. For the past sixteen years, I’ve been editing it. My interest is in Conflict Managers’ thought processes as we … Continue reading Does conflict competence make a good story?

Conflicts from confused roles and responsibilities

Question posed: Two people in the office had a disagreement about a work assignment, which is challenging for the office manager. How do they fix the communication break down between … Continue reading Conflicts from confused roles and responsibilities