My top 10 – now 11 – list of lessons I learn from Trolls One week after I posted my 10 reasons to thank the Trolls, I read news of the #aftermetoo fund, which adds an… Read more 11th reason to thank the Trolls →
Conflict competence is a great life skill that I use for my clients and in my own life. Since conflict happens, being conflict competent prepares me to deal with it in and for my life. Recently, I changed my focus from doing the work to writing about doing the work. I'm editing my completed novel about a Conflict Manager. When it’s published, this will be where I celebrate and share the news.
A woman I admire receives threats on her social media feeds. Her offence is that she’s dedicated the past three decades of her life to keeping the planet habitable for the… Read more 10 reasons to thank the Trolls →
A key message from Coaches is that we control only ourselves. Managing ourselves sounds easy and simple, and is hard and complicated. When someone’s in our face we get defensive.… Read more TV guide to conflict competence →
Enter 2018, fireworks on a revving motor Anyone else feeling inundated with endless stories of unsavoury behaviour? January enflames as if Santa delivered lumps of coal named rocket, collusion, accusation,… Read more Three hopeful truths for 2018 →
Wouldn’t you assume that using words was a skill transferable from one career to another? Yet, the switch from Conflict Management to writer of managing conflict changed my brain and words. After all,… Read more Updating a useful metaphor →
Question posed: is it seemly for a manager to apologize to someone he supervises? Although I was in the wrong, I’m concerned about losing face, or diminishing my authority in… Read more Role of power in apologies →